Retain expert knowledge. So it stays when colleagues leave.
Much of what keeps a machine running isn't in any manual. AUTworks captures what your people solve every day and, once approved, passes it on to everyone. Including those who have just started.
When knowledge lives only in people's heads.
TodayThe most important knowledge sits with a few people. And retires with them.
With AUTworksEveryday solutions are captured and stay in the plant.
TodayThe same fault is solved from scratch on every shift.
With AUTworksWhoever meets the fault next finds yesterday's solution.
TodayNew technicians ask the two colleagues who know everything about every step.
With AUTworksNew technicians find answers themselves and get up to speed faster.
How it works.
- 1
Suggest a solution
Whoever solved a fault suggests the solution straight from the chat. One sentence is enough.
- 2
Experts approve
Your maintenance lead checks the suggestion. Only once approved does it become part of the knowledge.
- 3
Everyone finds it
Next time someone asks something similar, AUTworks cites the approved solution, marked as such.
What's behind it.
Solutions from the chat
Captured while working. No form, no extra meeting.
Approved by experts
Nothing becomes knowledge unchecked. You decide who approves.
For new technicians
Answers in clear steps, in their own language, on every shift.
No names in statistics
Usage figures appear without names. Only your organisation can change that, with a dedicated setting.
Frequently asked questions.
Who decides what is saved as a solution?
Your experts. Suggestions from the chat become visible to everyone only after approval. You decide who may approve.
Do experienced staff have to write documentation?
No. The solution comes out of the conversation with AUTworks, during the work. What proved itself is captured.
Does AUTworks track who asks how much?
Not by default. Usage figures appear without names. Reports with names exist only if your organisation explicitly switches them on, and then only for administrators.
Does it help with onboarding too?
Yes. New colleagues ask AUTworks instead of asking the team about every step. The answers come from your documents and the approved solutions.
More use cases.
- Faster troubleshootingThe answer from the manual and the wiring diagram while the line is down.
- Multilingual teamsEveryone asks in their own language, even if the manual is in another.
- Downtime trackingEvery solved fault is recorded on its machine. No form.
- Isn't ChatGPT or Copilot enough?For emails and general questions, often yes. At the machine, other things count. An honest comparison.
Experience AUTworks live, with your own questions.
- 130 minutes
Live demo
AUTworks in the system, with examples from production and maintenance.
- 2around 2 hours
Use case workshop
Together we find the use cases that pay off for you.
- 3one line
Trial period
With your own documents, clearly scoped. We handle the setup.
The live demo and workshop are free. You decide after each stage.