Downtime tracking. No form, straight from the chat.
Once the fault is fixed, AUTworks turns the conversation into a record: which machine, how long, what helped. Your technician confirms with one tap. The result is a downtime log that actually gets kept.
When downtime isn't written down anywhere.
TodayStops are noted on scraps of paper, in Excel or not at all.
With AUTworksEvery solved fault becomes a record on its machine with one tap.
TodayAfter the shift there's no time left for documentation.
With AUTworksThe record comes out of the conversation, during the work.
TodayWhich machine stops how often is a gut feeling.
With AUTworksFigures per machine show where the time is lost.
How it works.
- 1
Fix the fault
Your technician works with AUTworks at the machine as usual.
- 2
Problem solved
A tap on “Problem solved” or a “running again” in the chat opens the case card, prefilled from the conversation.
- 3
Confirm
Quickly check the duration and what helped, then save. The record goes into the machine's log.
What's behind it.
Assets module
Every machine has its own page with documents, cases and downtime.
Case card from the chat
Duration and what helped, suggested from the conversation.
Known solutions
At the next fault on the same machine, AUTworks knows what helped last time.
Figures per machine
Stops and faults per machine, as a monthly report and export. Never per person.
Frequently asked questions.
Do technicians have to fill anything in?
Hardly. The case card is prefilled from the conversation. Confirming or a quick correction is enough.
Is this used to monitor employees?
No. Cases and figures in the assets module belong to the machine, not the person. There are no reports per employee there.
Can we use the data elsewhere?
Yes. Figures per machine are available as a monthly report and as an export, for everyone with the right permission.
Does this replace our maintenance system?
No, and it isn't meant to. AUTworks records what happened at the machine and makes it findable. If needed, we build a connection to your existing system as a custom project.
More use cases.
- Faster troubleshootingThe answer from the manual and the wiring diagram while the line is down.
- Retain expert knowledgeWhat experienced colleagues solved stays findable. Even after they retire.
- Multilingual teamsEveryone asks in their own language, even if the manual is in another.
- Isn't ChatGPT or Copilot enough?For emails and general questions, often yes. At the machine, other things count. An honest comparison.
Experience AUTworks live, with your own questions.
- 130 minutes
Live demo
AUTworks in the system, with examples from production and maintenance.
- 2around 2 hours
Use case workshop
Together we find the use cases that pay off for you.
- 3one line
Trial period
With your own documents, clearly scoped. We handle the setup.
The live demo and workshop are free. You decide after each stage.