AUTworks for machine and plant builders. Your service knows every machine you shipped.
Answers from the documentation of exactly this machine, with the source.
Yes, on machine 2398. Adjust switch B12.
Service report 2398 · p. 2When the technician is at the customer's site.
TodayEvery machine is a little different. The right documentation is somewhere in the project folder.
With AUTworksThe question searches the documents of exactly that machine and shows the passage.
TodayFor tricky cases the technician calls engineering. The answer comes when someone has time.
With AUTworksWhat service and engineering have already solved, they find themselves, once approved.
TodayWhat was learned during commissioning stays with the few who were there.
With AUTworksSolved cases become shared knowledge for the whole service team.
Where AUTworks helps in machine and plant building.
For service, commissioning and hotline. Your technicians ask on site and get the answer from the documentation of exactly that machine, from wiring diagrams and past service cases, with the source.
- Faster troubleshootingA fault at the customer's site. A photo of the display leads to the passage in the machine's manual and wiring diagram.
- Retain expert knowledgeWhat was solved during commissioning and service calls stays findable for everyone, once approved.
- Multilingual teamsFitters ask in their own language, even when the documentation is in another.
- Downtime trackingEvery service case is logged against its machine. So you see where problems keep coming back.
What AUTworks searches.
- Operating and maintenance manuals
- Electrical, hydraulic and pneumatic diagrams
- Spare parts lists and bills of materials
- Commissioning and acceptance reports
- Service reports and past fault cases
- Supplier documentation, for example for drives and controls
From plant building and industrial software.
Michael Ruckenstuhl co-developed two prototype plants for the poultry industry. Christoph Gangl spent seven years building software for industrial companies, including inspection and compliance systems for mechanical engineering.
More about usFrequently asked questions.
Can our customers use AUTworks too?
That is possible, because permissions apply per area. Put each customer's documents in their own area, and a customer sees only theirs while your service team sees all of them.
Do we have to restructure our documentation?
No. AUTworks works with your documents as they are: PDFs, scanned manuals, wiring diagrams, Excel and CSV files. We take care of the preparation.
Does our know-how stay with us?
Yes. Your documents are not used for model training. AUTworks runs on servers in Europe or on your own hardware, and permissions apply per area and role.
How do we get started?
With a free 30-minute live demo. Then we choose a product line together and test AUTworks there with your documentation.
Other industries.
Experience AUTworks live, with your own questions.
- 130 minutes
Live demo
AUTworks in the system, with examples from production and maintenance.
- 2around 2 hours
Use case workshop
Together we find the use cases that pay off for you.
- 3one line
Trial period
With your own documents, clearly scoped. We handle the setup.
The live demo and workshop are free. You decide after each stage.